Crest Pharmacy , Canford Heath, Poole have really gone downhill recently. I put a prescription in for Insulin, and have waited 15 days for it. I was promised a delivery date twice, but on both dates it did not arrive. I have tried to phone them on many occasions, but they seem to have switched the phones off. The queue outside gets longer everyday, with many complaints from patients waiting for their, prescriptions. I was without Insulin from Sunday evening to Tuesday afternoon, and was also told by Crest, Hamworthy, that my type had been discontinued. I was helped by 111, who contacted a Doctor to help. As this was a Bank Holiday, he advised me a pharmacy that could supply it, which I was grateful to receive. We called in to Canford Heath on 6th May. It was open, although they say they are closed between 1pm to 2pm. The assistants were standing chatting, and my order which should have been delivered days before, had not even been started. I got the Insulin which supposedly had been discontinued. I have now changed to a decent Pharmacy
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