My experience has been quite disappointing and the support was insufficient. I spent over a week trying to resolve an issue caused by hosting incompatibility with a specific editing feature. While the demo is viewable on the frontend, the Site Editor does not function correctly on this hosting platform, only showing the header and footer with a 'Page Not Found' message, making the demo unusable. This important detail was not clearly stated before the purchase. I invested several days troubleshooting, following instructions, and adjusting settings without success. When I finally asked for a refund, there was no response. Although the support team initially tried to help, communication stopped once it became clear the issue could not be resolved, instead of properly handling the refund. This experience was stressful, time-consuming, and extremely frustrating. Clear hosting requirements and better customer support are absolutely necessary.
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