I purchased a product I needed to cut felt. I intended to by the Maker 4, but was given the Explore 4 instead - it doesn't cut felt. Immediately, within the hour after purchasing, I took it back to Michael's with the receipt. Michael's won't replace it because Cricut won't replace it. I called Cricut and they refuse to let me replace a brand new, unused Cricut simply because I opened the box an hour earlier. Now I have a $300 paper weight I can't use. Unbelievably short sighted customer service. Doing some research, there are better machines with better customer service. DO NOT BUY THROUGH CRICUT.
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Cricut® makes smart cutting machines that work with an easy-to-learn design app, so you can express your creativity and make meaningful, personalized items. Create custom projects for everyday occasions & special moments alike. From personalized t-shirts and apparel to custom cards, Cricut machines help you turn everyday materials into one-of-a-kind creations. Make your own stickers, vinyl decals, iron-ons, labels, party décor, and more — all with professional-quality results.
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