I have found a couple of very flavourful blends over the approximately 3 years I've been using Crio Bru. Recently, I bought the Chai flavour and it was absolutely terrible, horrible. For the first time ever, I wrote the company and requested to return it and exchange for a different flavour (not asking for any money) but they refused. Apparently I didn't meet their return policy because I had tried the flavour first. Their response,"We're sorry to hear that you didn't enjoy our product. Your order from November 23 2024, is not in compliance with our return guarantee because it is not a promotional item purchased on our website or is not unopened. We hope that you'll give the product another try."I'm not sure how one is supposed to try a flavour without opening it. I will most certainly consider, and I recommend you do as well, this terrible return policy when looking at new flavours. Before you buy anything from Crio Bru, consider the policies. I tossed the bag in the trash and I'm only out $16 USD, but now my trust in the company has dropped considerably.
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