I am very disappointed with the service. From the beginning, I faced several issues with account verification. Despite providing all necessary information, the support team requested personal company documents that cannot be shared without an NDA. Additionally, there was no guidance or alternative solutions provided. Their responses often failed to address my questions, and setting up support for our project took hours without clear assistance. It is also troubling that their website does not state that personal data is necessary to use their services. Overall, the lack of transparency and poor customer support makes this service frustrating and unreliable. I would caution anyone thinking of using it.
Claim your business profile now and gain access to all features and respond to customer reviews.
Crisp helps businesses deliver fast, personal, and efficient customer support. Our platform brings live chat, email, WhatsApp, Messenger, and more into one shared inbox, so teams can manage all conversations in one place.
With AI-powered features, automation, and integrations with tools like HubSpot, Pipedrive, and Salesforce, Crisp makes it easy to respond faster, automate repetitive tasks, and give customers the help they need when they need it.
Trusted by thousands of small businesses and SaaS companies worldwide, Crisp has been bootstrapped and profitable since 2015, focusing on building a simple yet powerful tool for customer communication.See more