crisp.chat

1.4
1.4 Based on 20 reviews

Crisp helps businesses deliver fast, personal, and efficient customer support. Our platform brings live chat, email, WhatsApp, Messenger, and more into one shared inbox, so teams can manage all conversations in one place. With AI-powered features, automa...

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nicothebest0417
Account Suspension Without Clear Justification

My account was suspended just hours after integration, with the claim that boosting services are unsupported. However, many larger platforms continue to use the service without issues. When I raised this inconsistency, the support team acknowledged that some sites 'fly under the radar' but declined to clarify why others are allowed to operate. My suspension was deemed final, highlighting a clear double standard where smaller websites face immediate penalties while larger, paying platforms are overlooked. The enforcement appears inconsistent and arbitrary, and my interaction with their support felt dismissive and unprofessional. I strongly recommend avoiding this service, as you might face similar treatment.

1
Date of experience: Dec 09, 2025

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Business Details

  • Crisp helps businesses deliver fast, personal, and efficient customer support. Our platform brings live chat, email, WhatsApp, Messenger, and more into one shared inbox, so teams can manage all conversations in one place.

    With AI-powered features, automation, and integrations with tools like HubSpot, Pipedrive, and Salesforce, Crisp makes it easy to respond faster, automate repetitive tasks, and give customers the help they need when they need it.

    Trusted by thousands of small businesses and SaaS companies worldwide, Crisp has been bootstrapped and profitable since 2015, focusing on building a simple yet powerful tool for customer communication.See more

  • email support@crisp.chat
  • language https://crisp.chat

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