I placed an order a month ago, and while it says it has shipped, it has yet to arrive. The contact options on the website are non-functional - the live chat is completely automated, lacking human interaction. The phone number goes unanswered, and the WhatsApp number isn't even registered. I've now resorted to emailing them, but I doubt I will get a reply. I am considering legal action to reclaim my money, as this situation is unacceptable.
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