I've never encountered such terrible customer service. I waited two weeks just to receive a return label, which was never sent. There were no apologies or urgency shown throughout the process. The chat support is even worse; they abruptly end conversations when they don’t want to assist, forcing you to restart. It feels like they are deliberately avoiding helping customers. Overall, a deeply frustrating and disappointing experience. I highly recommend avoiding this online retailer and opting for alternatives.
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Crocs official website. Go ahead, walk a mile in our shoes. Comfy and colorful. Order direct!