Unbelievable customer service. I've been on hold for two hours with no response. I ordered two pairs, entered the correct address, but after using PayPal, it changed to my old address. I contacted the AI support, which was useless, and they told me to reach out to the carrier or initiate a refund. When I tried to do that, the AI said I had to wait for delivery, send it back, and then I could get a refund! How does that make sense? I emailed customer support but have received no response in 24 hours. The item has shipped, and the carrier informed me it needs to be redirected by the sender. I'm still on hold and it's been over two hours. Do not order online; it's better to shop in-store.
Claim your business profile now and gain access to all features and respond to customer reviews.
Shop the Crocs™ Australia official website for the biggest selection of casual shoes, sandals & more. Free Shipping over $50.
