Completely useless! If I could give zero stars, I would. The website claims orders arrive in 3-6 business days, but I placed mine on 11/12 as a Christmas gift. I emailed on 19/12 with no response. I finally got through to someone via chat on 23/12, but all I got were generic replies. When I asked about processing time, I was told it could take up to 7 business days to ship and then another 5-7 days in transit, which contradicts their stated delivery times. I tried to cancel my order, but they ignored my request, saying it couldn't be canceled since it hadn't been processed.
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