croma.com

1.9
1.9 Based on 20 reviews

...

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Dobie Hughes
Misleading/outdated product page and worst customer service

Ordered G102 Prodigy but received G102 Lightsync, I'm forced to compromise because they wouldn't refund. I've given every bit of info and picture with what is wrong but I bet their lazy or underqualified employees didn't even try to read my e-mails. Also, the delivery package/product page clearly states G102 prodigy and pictures are also of g102 prodigy, but the invoice I have received is of G102 Lightsync which is very scummy. The worst part is that they rejected my claim immediately after calling because I didn't pick up an unknown number late at night, they didn't give a head-up or nothing and just gave ONE call JUST ONE then immediately rejected my claim. Shame on croma, never gonna order anything from this joke of a website.

1
Date of experience: Nov 09, 2023

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