I ordered a pair of earbuds from the Croma online store, but the delivery never arrived. When I finally called customer support, they casually told me the order would be cancelled and refunded because they have "no stock."
However, I just checked the website again, and the exact same product is STILL listed as "In Stock" and available for purchase.
This feels like a scam to collect payments and hold onto customers' money interest-free. If you don't have the item, why are you still accepting orders? Now I am stuck chasing them for a refund while they continue to trick other buyers. Do not order online from them; you likely won't get your product or your money back on time.
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