Unfortunately there is no 0 star rating as the service is soooo pathetic. I bought a window ac from croma online which is pending installation for over a week. Their customer service executives say the same ' SORRY FOR THE INCONVENIENCE SIR...PLEASE WAIT FOR 24 TO 48 HOURS.....WE WILL ESCALATE THE ISSUE AND GET IT RESOLVED'....
They really test our patience.
Even my request for 'return of product' was changed by their customer service team themselves to 'installation and demo' request.
Still I am not sure how the product is, So cannot review the product. Hope atleast the AC works well after installation (If installation is done at all).
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