My first review in March was never published. Here we go again (as Crooks&Castles STILL hasn't responded to any of my support emails or sent me my order). I placed my order in November 2024 and it was split into 2 orders. The first portion arrived within a couple weeks but the second part is still marked as "processing". I waited over a month to start contacting their support email, just asking for an update and they didn't respond. Now (literally 6 months later) they still haven't responded to over 20 emails total. The items they didn't ship were the most expensive items in the order and i paid them over 600 for those 5 items. I've been a loyal customer for years and it's ridiculous they haven't responded to even one single email. I even tried contacting them on social media and from my other email addy and NOTHING. 6 MONTHS later and they bamboozled me out of 6 bills. Hopefully this review doesn't get unpublished again (for no reason), as I have dozens of screenshots proving my attempts to communicate with them, and obviously screenshots and emails of the invoices and even the second part of the order still marked as only "order received".
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Online clothing store for them crooks and gentlemen. As they sat behind every castle is a crook. Men and women tshirts, jeans and other clothing.
