We used to order from Crooks and Castles all the time and for Black Friday then we ordered some sweat pants and a hoody.Sweat pants arrived but no hoody We then get notified that the hoody is no longer coming but they are giving us a $65 GCWe wrote an email saying we would either like a comparable hoody sent (same price and shipping included as it should have arrived with everything else where we already paid shipping) or else a refund back into our card.We said we do not want to pay full price for a hoody that we should have gotten on sale and we will not be paying shipping again for an order that should have arrived with everything else We have messaged a dozen or more times and still have not had a single response besides the automated email saying they will get back to us.Very disappointed after all the money that we spent there.Also we seem to remember that we used to have points? Now no points to be found? Did they just take all our points away from us?We are pretty darn livid.No customer service and they will take your money and never give it back to you Such a scam and they should be ashamed
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Online clothing store for them crooks and gentlemen. As they sat behind every castle is a crook. Men and women tshirts, jeans and other clothing.
