crooksncastles.com

1.6
1.6 Based on 117 reviews

Online clothing store for them crooks and gentlemen. As they sat behind every castle is a crook. Men and women tshirts, jeans and other clothing....

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Lauretta Morgan
Don't do it!

Really wishing I had of read reviews here before I ordered, cuz I never would have. I placed an order on Nov 15 figuring there would be more than enough time to receive my items. Well, 3 weeks go by and nothing. I emailed them and got a generic response saying it's a busy time and orders can take up to 3-7 business days or more to ship. What does or more mean? 6 months from now? Seems like a cop out to me, but anyway, finally a shipping label was created on Dec 8 and as of today (Dec 19), it's still 'waiting to be picked up by Canada Post'. Definitely not getting this for Christmas which is a huge bummer and I'm losing faith I'll get it at all. My items are supposedly coming from Ottawa, which is 9 hrs away from me so I'm not understanding what it is taking so long. Emailed again a couple days ago, no response and I'm not holding my breath after read these comments. Do yourself a favour and don't order from their website. I've never had an experience like this ever, I'm so disappointed and I was really excited to give it as a gift :( $142 down the drain I guess.Update: I disputed the charge with my credit card company and they did refund me which I'm thankful for. A couple of days later I get an email finally from C&C and they tell me that after looking into it, my package was 'lost in transit' and gave me a credit for $150. What a joke, I don't want anything from this company, and I won't be using the credit they gave me either. I'd be fuming if my bank didn't credit me back, I'd be stuck with a $150 credit for a store that I would no longer be supporting. Seriously guys, just don't do it lol.

1
Date of experience: Nov 13, 2023

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