The customer service is iffy at best. (That's being generous.....maybe inept?) But I do like the brand.Picture this: You order a couple items from Crooks & Castles website. You receive said items in a reasonable timeframe but the items don't fit. You request an exchange, not a refund. They tell you to mail the items back with the shipping label provided. You never receive the shipping label, or, maybe it went in the spam folder, whatever. So, you email MULTIPLE times over a two, almost three week period asking for this shipping label. They fiiiiiiinally return your email with: "Hey, we already sent the shipping label. Bye" No re-sent shipping label, no separate email (even in spam) no nothing. How ballistic would YOU go? Yeah, that's where I'm at right now. THAT, my friends, is BS.
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Online clothing store for them crooks and gentlemen. As they sat behind every castle is a crook. Men and women tshirts, jeans and other clothing.
