While I liked the style of the items I bought, I am extremely unhappy with the service provided by this website. I wanted to change the sizes and saw that there was a 30-minute window to amend an order. It even showed that my amendment went through, yet they refunded me for the size I wanted and sent the sizes I didn’t request. Ultimately, I received the wrong size. A week later, the site asked me to review all items I purchased—including both sizes, including the one I had tried to change. When I reached out to customer service, they took days to respond and told me I should have double-checked the size. I admit it was my fault for not looking at the measurements correctly, but the company is not taking accountability or honoring their own policy. I also asked if I could send the items back to exchange the size, but I was told I couldn’t because they were sale items. However, the website clearly stated that exchanges are not allowed only for items discounted at 40% or more, and mine were only 30% off. Overall, I feel very unsatisfied and will not be purchasing from this site again.
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CSB is Quality Activewear designed for inside the Gym & Out. Made to wear with confidence.
