It seems I'm not alone in my frustrations. I placed an order over a month ago for holiday gifts and still haven't received anything. I reached out to the support team using the contact email provided on this platform, but after four days, I still haven't heard back. It appears the product quality may be lacking, and the return process looks complicated. At this point, I'm not sure if I'll ever see a refund, assuming I even receive my order. A valuable lesson learned.
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