crosscrownstore.com

2.5
2.5 Based on 73 reviews

...

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Tara Stanbury
SCAM!!!do not give this “company” your money!! I placed an order with this company for a Christmas p

SCAM!!!do not give this “company” your money!!
I placed an order with this company for a Christmas present for my husband on 10/10/25. I found the company through an Instagram advertisement. There were repeated delays in the shipment with no clear tracking information available for several months until sundenly I received a notification on 12/7/25 the package had been delivered to my home. I work from home and my office desk faces out to the ground floor window directly to my front porch. I do not miss deliveries and did not see anyone approach my house. I immediately notified the company there was an error and was told to wait 24-48hours as sometimes tracking will indicate delivered before it actually is. (?) I then reached out several times throughout the month with no response from the company, who later claimed their emails had been down the last few weeks of December. (They are a retail company who didn’t have their email up during the busiest shopping weeks of the year?) when they finally did respond after several attempts to contact them they sent me a Chinese document that contains no proof of a delivery (no pictures) but says it was delivered. They considered the issue resolved and has never responded to me again or issued a refund for a product never delivered. This business is a sham!

1
Date of experience: Feb 08, 2026

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