I am owed £180. I paid £720 for a smart meter installation. A representative informed me of the installation date, but no one showed up, and my emails went unanswered. I requested a refund for a service I never received and was refunded £540, minus a cancellation fee, despite not cancelling.
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Crown Energy is an electricity, water & gas suppliers based in Manchester, UK. We supply single & multi-utilities to both domestic and commercial customers.