Name: crownenergy.co.uk
Telephone: 000000000
Rating: 2.6

Dean B. Guest

Unprofessional Encounter

I have little to say about the unpleasant individuals I encountered; they don't listen or show any concern. They keep insisting that I signed a contract, yet there is no evidence of how the agreement was established. The individual who claims to be a manager seems to fit his role perfectly, as it appears that once the contract is signed, they disregard everything else.

Date of experience: Jan 15, 2026

Jeremy Guest

1 month ago

Unpleasant Experience

Not much to express, just unpleasant individuals who don’t listen or care. They keep insisting on the contract being signed, yet there's no proof of the agreement’s details. Especially the one who claims to be a manager. It's clear that once the contract is signed, they have no regard for anything else.

Date of experience: Jan 15, 2026

RK99 Guest

3 months ago

Excellent Utility Service

My first contact was very clear about the process. The installation date was extended, and they were understanding due to unforeseen circumstances on my end. I highly recommend this service for any utility installation needs.

Date of experience: Nov 20, 2025

Charlie Harris Guest

11 months ago

Great Customer Support

The representative I spoke with was friendly and courteous. They quickly answered all my questions and kept me updated on the process, including what stages we were at and why certain tasks needed to be completed first.

Date of experience: Mar 10, 2025

Jeb H. Guest

11 months ago

Terrible Service Experience

This has been the worst experience! I was charged more than double for my electricity mains, and the entire job was messed up, resulting in a three-month delay. I eventually contacted another provider directly and had my mains power installed for significantly less within two weeks. I lost a lot of money with this service and felt cheated. Avoid them to save time, money, and stress!

Date of experience: Mar 05, 2025

BW Guest

1 year ago

Quick and Affordable Service

The pricing was reasonable, and the contact was quick and efficient. A representative checked in to ensure the service had been installed.

Date of experience: Feb 10, 2025

Margo Guest

1 year ago

Quality Assistance Provided

The representative reached out proactively, always returned calls, and fulfilled promises promptly. They had a positive attitude when we faced issues with the meter fitter and resolved them swiftly. Compared to dealing directly with a supplier, this was much easier and less stressful.

Date of experience: Jan 08, 2025

B00mKid42 Guest

1 year ago

Refund Issues

I am owed £180. I paid £720 for a smart meter installation. A representative informed me of the installation date, but no one showed up, and my emails went unanswered. I requested a refund for a service I never received and was refunded £540, minus a cancellation fee, despite not cancelling.

Date of experience: Jun 25, 2024

BW Guest

1 year ago

Helpful Resolution Team

The team worked diligently to resolve issues with a third party who mishandled our survey. They failed to recognize an existing live service, leading to unnecessary trenching. This service helped in addressing those problems.

Date of experience: Mar 19, 2024

Clarissa Carter Guest

2 years ago

Timely and Helpful Advice

Under pressure from an energy network supplier to downgrade our site requirements, I received prompt and factual advice that will support our claim. I highly recommend this service.