I am sharing my experience regarding an incident that resulted in my ban from the venue on December 6, 2025. It involved me sitting at an unoccupied machine and withdrawing funds, as I decided not to play on it. Many machines often have credits left by patrons who leave. A guard confronted me while escorting me out, accusing me of being a thief in an angry manner. I found his tone inappropriate for the situation. If a guard needs to remove someone, professionalism and calmness should be prioritized. He seemed agitated, likely due to the late hour. During our exchange, he asked how I would feel if I left funds behind. I responded that patrons have a duty to manage their funds. With machines often left with credit, where is the line drawn? I believe using a machine with left-behind funds isn’t wrong. This incident left me confused, and I expressed to the guard that it seems like anything goes. It would take significant persuasion for me to return or recommend this venue. For respectful treatment, I suggest the alternative option. I appreciate everyone taking the time to read this. While many reviews focus on food and accommodations, my experience with the security staff has consistently been negative. The overall atmosphere feels lacking, and the gaming conditions are unfavorable compared to other venues. I would advise saving your money for better experiences elsewhere.
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Located in Melbourne, Australia. It is owned by Publishing and Broadcasting Limited (PBL). Offers a variety of table and slot based games. Also features information on facilities available.
