I am addressing an incident that led to my ban from a certain casino on December 6, 2025. This situation arose when I sat at an unoccupied machine and withdrew funds because I chose not to play on it. Many machines often have credit left by patrons who have walked away. A guard confronted me as he escorted me out, angrily calling me a "thief." I found his tone completely unprofessional for the circumstances. If a guard has to remove someone, they should maintain a level of calm and professionalism. He seemed agitated as it was late at night. During our exchange, he asked how I would feel if the roles were reversed and I had left funds in a machine. I responded that it really is "open slather." Patrons should be responsible for their machines at the moment. If no one is within 15-20 meters and a machine has been empty for 3-4 minutes, is this truly against any laws or casino rules? I also pointed out that we share responsibility for managing our funds in a casino. There have been numerous occasions where machines have been left with credit. Where do we draw the line? I don’t think a patron using a machine with leftover funds is in the wrong. This experience has left me perplexed, and I told the guard that what I see is "open slather." It would take a lot to convince me to return or recommend this business to others in the future. If you seek respect, consider doing business elsewhere. That’s my stance, and I appreciate everyone taking the time to read this.
I’ve noticed many reviews focus on food and hotel aspects. However, in my experience at this casino, there has always been a negative atmosphere with security staff, dealers, and general employees. The way you present yourself matters. As a traveler to casinos globally, I find this casino's offering to be among the poorest. They’ve lost their way; their roulette tables have a significant house advantage (0, 00, and an additional house edge), and they charge a premium for touchscreen play. From my experiences at other casinos, I’ve never encountered a roulette table with more than a single or double zero. Clearly, rising living costs have impacted them, and they’ve responded by increasing their advantage. Save your money and consider visiting other establishments instead; this place has declined significantly since its ownership changed.
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Located in Melbourne, Australia. It is owned by Publishing and Broadcasting Limited (PBL). Offers a variety of table and slot based games. Also features information on facilities available.
