Navigating this review process and seeing a low score reflects my recent experience. I'm trying to submit an application, but their website has issues preventing completion. After waiting an hour on the phone, the representative who finally answered was incredibly rude, dismissing my concerns without offering any solutions. The call ended abruptly, which was frustrating and unprofessional. I wonder how someone like that works in this role. A score of zero would be more fitting than one.
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