croydon.gov.uk

1.2
1.2 Based on 21 reviews

Croydon council delivers public services designed to support local people, improve the local economy, and protect the environment. This page features news, events and facts that should be of interest to anyone living or working in the borough....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.2

/
5

21 Reviews

5 Star
5%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
95%

All Reviews

Filter Reviews

Review Time

Wartog87
Poor Decision to Relocate Here

Having lived in this area for just two months, I can confidently say it’s been a huge mistake. In this short time, I've incurred over £600 in traffic fines. Many of the supposed violations are based on unclear images that don't even show my vehicle. Attempting to contest these fines feels pointless. In my 30 years of driving, I’ve never faced such issues until relocating here. This place is the worst, not just in the country but across Europe. It's disappointing to see the local council take such pride in being the least favorable in the UK.

1
Date of experience: Dec 26, 2025
Gabriel Smith
Paying for Nonexistent Services?

Why are we funding services that simply do not exist? I rely on assisted bin collection, yet the local council does everything possible to avoid helping. They've replaced individual bins with communal ones located 500 meters away, which I cannot reach. Although I received help from a local representative to get a bin, they insist I should use a community bin that is padlocked. Despite sending photos as proof, the collection service has been inconsistent and eventually stopped altogether. It raises the question: why are we paying for services that aren't provided?

1
Date of experience: Dec 10, 2025
Gorden Price
Shameful Experience with Local Council!

Having lived in this area for only two months, I regret my decision immensely. I've already spent over £600 on traffic fines. Many of these alleged violations are based on unclear images that don't even identify my vehicle. Trying to contest these fines is a complete waste of time. In my 30 years of driving, I’ve never encountered such issues until moving here. This location is the worst place to live, not just in the country but throughout Europe. It's disheartening to see the local council take pride in being the most unfavorable in the UK.

1
Date of experience: Dec 04, 2025
Thaddeus Fisher
Highway Robbery

I was fined £80 for driving on a public road in West Croydon, which seems to be a setup for the council to generate revenue amid their financial struggles. It's disheartening because I grew up in this area and have invested in it for the past 30 years. I won't be returning.

1
Date of experience: Oct 27, 2025
GW76
Unprofessional Service from Building Control

Navigating this review process and seeing a low score reflects my recent experience. I'm trying to submit an application, but their website has issues preventing completion. After waiting an hour on the phone, the representative who finally answered was incredibly rude, dismissing my concerns without offering any solutions. The call ended abruptly, which was frustrating and unprofessional. I wonder how someone like that works in this role. A score of zero would be more fitting than one.

1
Date of experience: Aug 28, 2025
Russell H.
Destruction of Green Spaces

The council has hired contractors who carelessly destroyed a community-maintained wildflower meadow. It's shocking that such mindless actions are permitted. I hope they withheld payment from these contractors.

1
Date of experience: Jun 15, 2025
Millie
Unbelievable Parking Charges

It's outrageous that even on bank holidays, the council charges for parking. This institution seems to be perpetually short on funds, leading to their financial troubles, and now they are extorting money from residents for everything.

1
Date of experience: May 30, 2025
AK36
Persistent Issues with Waste Collection

I have ongoing problems with the collection of my plastic and cardboard waste. The collectors consistently skip my address, and I've documented instances where they drove past without collecting. This issue also affects my neighbor. Why am I paying council tax if the service is not being provided?

1
Date of experience: May 14, 2025
Minnie
Frustrating Experience with Housing Support

I spent 50 minutes on hold trying to reach the housing department today, only for the call to disconnect when I finally got through. After attempting to call back and waiting another 45 minutes, I gave up. It's infuriating to be left hanging when in need, especially when other reviews indicate a lack of responsiveness from the council.

1
Date of experience: Apr 29, 2025
Simiabraz5763
Bins Not Collected

I wouldn't even give one star. Living in the CR2 area, our bins have not been emptied this week while neighbors have had theirs collected. There has been no explanation for this inconsistency.

1
Date of experience: Apr 26, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Croydon council delivers public services designed to support local people, improve the local economy, and protect the environment. This page features news, events and facts that should be of interest to anyone living or working in the borough.

  • language https://croydon.gov.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More