cruise.com

1.5
1.5 Based on 20 reviews

Cruise.com was established in 1998 and offers a full range of cruises worldwide. We are available 24/7 at 888-333-3116. Our agents all have extensive experience in the cruise industry and can help travelers in booking all cruises from three day Bahamas cr...

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David Brennan
I will never book a cruise with them again

I will never book a cruise with cruise.com again. I was suppose to get a $250.00 on board spending credit for a cruise and never received it. The sales lady said , if i book today, cruise.com had a promotion which will give me a $250.00 on board credit. I asked a supervisor to look into the recording of our conversation with the sales agent who sold me the cruise and that would verify my claim for the $250.00 credit. I am positive the sales lady told me there would be a $250.00 ship board credit. Cruise.com never got back to me and never looked into the ship board credit due to me. They are a dishonest company and do recommend staying away from them.

1
Date of experience: Aug 13, 2025

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Business Details

  • Cruise.com was established in 1998 and offers a full range of cruises worldwide. We are available 24/7 at 888-333-3116. Our agents all have extensive experience in the cruise industry and can help travelers in booking all cruises from three day Bahamas cruises to 100+ day world voyages.

    A variety of tools are available on www.cruise.com including comprehensive itineraries, ship information, cruise videos and virtual lectures to aid in planning your cruise vacation.

    Cruise.com is in receipt of a number of awards including Norwegian Cruise Line’s Elite President’s Travel Partner of the Year, Royal Caribbean's ‘Online Agency of the Year’ by Royal Caribbean Cruise Lines, ‘Partner of the Year’ Eastern Region by Carnival Cruise Line, MSC Cruise's 'Online Agency of the Year', and Vacation.com ‘Travel Agency of the Year’.See more

  • email customersupport@cruise.com
  • call 8883333116
  • language https://www.cruise.com/

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