cruise.com

1.5
1.5 Based on 20 reviews

Cruise.com was established in 1998 and offers a full range of cruises worldwide. We are available 24/7 at 888-333-3116. Our agents all have extensive experience in the cruise industry and can help travelers in booking all cruises from three day Bahamas cr...

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Johnson S.
Not a good service when you need help

This company is nothing but a shyster middle man sales company. Friendly when taking your money. But disappear when you cancel your trip. My husband was diagnosed with Stage 4 colon cancer and had to start chemo before the trip. When I canceled the trip, the rep canceled only one room. We were stuck paying for the second room. This is a trick used to keep your money. They say they record your phone conversations but no one checked my conversation to see that I said cancel both cabins. They have all the tricks to load on your costs and keep your money, even when you following all their rules. They are not worth the trouble for the service you receive.

1
Date of experience: Jul 01, 2025

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Business Details

  • Cruise.com was established in 1998 and offers a full range of cruises worldwide. We are available 24/7 at 888-333-3116. Our agents all have extensive experience in the cruise industry and can help travelers in booking all cruises from three day Bahamas cruises to 100+ day world voyages.

    A variety of tools are available on www.cruise.com including comprehensive itineraries, ship information, cruise videos and virtual lectures to aid in planning your cruise vacation.

    Cruise.com is in receipt of a number of awards including Norwegian Cruise Line’s Elite President’s Travel Partner of the Year, Royal Caribbean's ‘Online Agency of the Year’ by Royal Caribbean Cruise Lines, ‘Partner of the Year’ Eastern Region by Carnival Cruise Line, MSC Cruise's 'Online Agency of the Year', and Vacation.com ‘Travel Agency of the Year’.See more

  • email customersupport@cruise.com
  • call 8883333116
  • language https://www.cruise.com/

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