Our recent experience with CruiseParking.com at FT Port Everglades was very disappointing.The parking lot was located in an active construction zone, which made it difficult for GPS to locate. We had to call for specific directions just to find the lot. While the shuttle to the cruise ship went smoothly, the return experience was frustrating.After our cruise, we called for pickup and waited approximately 90 minutes for the shuttle. We were with a group of other passengers, many of whom made multiple calls during that time. When we were finally picked up, we were told the delay was because we were waiting in the wrong pickup area. However, during my initial call, I clearly explained that the Caribbean Princess had docked at a different slip. Unfortunately, the driver was unaware of this.To make matters worse, when we returned to the lot, our friends discovered a flat tire on their vehicle and ended up waiting four hours for AAA assistance.Overall, the return logistics and communication were very poor and created unnecessary stress at the end of what had otherwise been a great trip.
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