I haven't had to use it yet, thankfully, but I believe it's a fantastic app to have. We’re currently using the free version, which is great, but the paid option seems to offer many additional benefits. I reached out to the support team after setup because I mistakenly entered the date of birth in years instead of months, but they quickly resolved it upon my request. Most information can be updated directly in the app. I hope I won’t need to use it, but I'm relieved to have it ready just in case!
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