I joined a local fitness center using Medicare, which should be free. However, after providing my credit card, they charged my account. After multiple visits, I thought the membership issue was resolved, but they still haven't refunded my money. It seems the refund requests go to corporate, which takes 30 days to process—if they even approve it. Recently, they charged my credit card twice despite my agreement stating I was a cash member. This appears to be a common tactic for the new fitness center: charging credit cards with the hope that customers will eventually give up. I believe this warrants an investigation into their practices, as it may constitute fraud. At this point, it’s better to exercise at home. I would advise others to avoid this fitness center, remove any payment information, and formally cancel their memberships.
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Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.
