I cannot recommend this gym. Cancelling a membership is quite challenging. You have to either visit the location where you signed up or send a certified letter to the corporate office. I attempted to call for cancellation, but they refused to assist me. Additionally, they impose another month's charge, labeling it a "30 day notice." The website and app do not facilitate cancellations. There seems to be a lack of management presence; I couldn't reach a manager at the branch, and the call centers also didn't allow me to speak with one. They promised a callback that never happened. As for the facility, it's average—nothing remarkable. While some staff members are friendly, I only recognize one from last year, which reflects poorly on their leadership and practices.
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Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.
