Do not buy membership to join Crunch. My wife cancelled her membership in October 2025. In the meantime a Crunch rep contacted her by phone on at least 3 occasions to see if see would be willing to resume her membership and the Crunch rep was willing to waive her balance and she respectfully declined. In the meantime, Crunch admin and billing did not cancel her membership and continued to bill her and eventually sent her account to a collection agency. She could never reach anyone at Crunch to resolve the issue. Her account was on autopay and she was always completely paid up. It appears that Crunch deliberately refused close her account and kept her account open to scam more money for a membership that no longer exist. A shameful and total scam which will eventually catch up to Crunch when a class action lawsuit is filed. Be advised, STAY AWAY FROM CRUNCH. THEIR BILLING PROCESS IS A TOTAL SCAM!
GW and CW Fairfield CA
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Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.
