crystalauras.co.uk

Disappointing

There’s no denying that this seller sources some genuinely beautiful crystals. The quality and aesthetics of the pieces themselves are often very good, which is the main reason this isn’t a one-star review.Unfortunately, the sales experience really lets it down. The live selling approach often feels uncomfortable and pressured. Items are frequently announced as “I’m claiming this,” which creates an awkward atmosphere where others seem discouraged from claiming afterwards. It can feel intimidating rather than welcoming.There also appears to be a culture of policing within the live community. Certain members repeatedly restate rules in capital letters if anyone even slightly steps out of line, which makes the space feel tense rather than enjoyable. Instead of feeling like a relaxed crystal-loving community, it can feel controlled and uninviting.On top of that, there is consistent bad-mouthing of other crystal sellers, which comes across as unnecessary and unprofessional. It creates the impression that customers are being steered to believe this is the only trustworthy place to buy crystals, rather than allowing the quality of the products to speak for itself.In short: lovely crystals, but the selling tactics and overall atmosphere make the experience uncomfortable at times. With a more open, respectful, and positive approach, this could be a much better space.I feel I need to update as I have been a customer for over two years, so this review doesn’t come lightly. To be told that reviews I resonate with are “invalid” or “fake” is quite frankly insulting.Everyone has different experiences with sellers, and all views should be respected and valued — not dismissed because they don’t align with a particular narrative. Being made to feel that only certain opinions are acceptable has completely changed how I feel about this business.Long-term customers deserve respect, not to have their perspectives undermined or belittled.

Date of experience: Feb 07, 2026