It has become extremely difficult to claim items during these live sales due to the sheer volume of competition for each piece. The pace encourages rushed purchases rather than allowing customers to connect with items that genuinely resonate with them.During the recent Tucson live sales, Nyree appeared upset upon discovering that some customers were also watching other live sales, even though those sales were from the same stand, featuring the same items. She stated that if people wanted to see something, they could simply ask and it would be shown. While this may be true for certain “inner circle” customers, having attended the live sales in both Denver and Tucson, I was honestly stunned by that comment.In practise, even items placed in review, where customers are required to message to either claim or release, often went unread or unanswered. Repeated mix-ups with claims were not addressed, and the live chat was filled with people asking how to get through at all. Suggestions such as “message in all caps so we might notice” were being shared among customers, which speaks volumes.There seems to be a willful disregard for how frustrating this experience is for buyers. Nyree’s focus appears to be primarily on the fact that CA has a large number of people competing for each item, rather than on ensuring that customers are actually able to secure pieces they truly want and connect with.
Claim your business profile now and gain access to all features and respond to customer reviews.
International Consciously Sourced, High Quality Crystals & Spiritual Retailer
