I’m back with more issues. Please don’t threaten me with authorities; I’m certain they’d be interested in the time-stamped videos showing the staff confirming that the elderly woman was due a refund at the beginning of November. It seems the authorities should investigate your business practices. You claim she was out of contract, yet you sent a representative with a very common name from a distant city. That’s when the contract should have started. Then, your fitters came four days later to take measurements, and suddenly, just three days after that, the refund window closed. This is a lot for an 80-year-old to handle. She couldn’t share her concerns with family, knowing she had made a poor decision. A very assertive salesperson visited her home, pressuring an elderly person into handing over money. So yes, involve the authorities. We can all discuss this together. And please, no more claims that I’ve “got the wrong company” or that “the order isn’t correct.” It’s clear why there are issues — you took advantage of an elderly woman. Do the right thing. No one is threatening, so let’s drop that too.
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www.crystalclearglass.co.uk - a Crystal Clear approach to double glazing.
Crystal Clear is a trading style of Crystal View Glazing Ltd. Company Number: 12535963, Registered Address: Miller House, 47-49 Market Street, Farnworth, Bolton, Greater Mancheser, BL4 7FU. Phone number: 0800 066 5210.
