We had a nine-night cruise around the Greek Islands in March this year. From start to finish we had a great time. This is a smaller ship catering for around 1200 cruisers.Our cabin was an outside one with a window. We usually have an inside cabin as we spend the minimum time in the cabin but the inside cabins were sold out. Our room was cleaned daily with a turndown service at night. We mainly ate in the buffet restaurant as there was a wide variety of food available all well cooked and tasty. We aren't big fish eaters so we struggled a bit on the seafood evening. It was all well-presented and did look appetizing. On speaking to the chef and explaining we didn't eat fish he immediately offered to have something from the restaurant brought up which was a lovely touch. The chef and his staff are a credit to the company, everyone was very friendly and professional. How they all stay positive and smiling for guests during their long shifts is a testament to their commitment to customer service. There are several bars all around the ship, our favourite was the piano bar. There was always a great atmosphere the magic shows put on by the bar staff were very entertaining. You were always made to feel welcome in this bar by the wonderful team. During the day when returning to the ship we sat around the indoor pool area where the roof could be retracted as needed. There were enough beds around the pool with for sun-worshippers and additional shaded area seating. Again the staff who served the drinks were all friendly and helpful. There was no long wait to be served your drink was brought to you immediately. There is an outdoor pool with sunbeds and cabanas all around it for adults only. Overall the ship was very clean. On other cruise lines in between meals, they provided a snack service/afternoon tea and similar at night. This wasn't available here. The food available had to be paid for. As this was an all-inclusive cruise we weren't expecting this. The management could look at this being provided. We did go to two shows in the main theatre but weren't impressed at all. On other cruise lines, they usually have a show by staff from all services to showcase their talents which are usually very good. Again the management could look at this for the future. Would we recommend this cruise line? Yes, there was nothing that would put us off cruising with Crystal again.
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High-end cruise line with mid-size ships sailing relatively exotic, longer itineraries. Numerous theme cruises each year. Includes a travel agent finder.