I'm really let down by this brand. I received a lovely bracelet as a gift, which broke shortly after. Dealing with the company from abroad has been frustrating, taking from February until now to sort out a replacement. I had to follow up multiple times, and they took days to respond. I was asked to return the bracelet before receiving a refund, with a promise that shipping costs would be covered. The new bracelet is being sent to someone in Ireland to bring to me, but I still haven't been reimbursed for the return shipping, despite multiple emails. Unfortunately, I won't be purchasing from them again, which is a shame as their pieces are beautiful.
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Established in 2009, the Crystals and Co team believe that life is fun and your jewellery should say a lot about who you are, whether big and bold or delicate and gold! Crystals & Co. want to empower women to play with fashion trends and make a shining statement through jewellery.
