PLEASE DO NOT GIVE YOUR HARD-EARNED MONEY TO THIS COMPANY! I bought sneakers from their website because they were slightly cheaper than on other platforms, but not suspiciously so. First off, it took over two weeks for my order to arrive, which is quite long given that most companies deliver within 1-4 days. Upon opening my order, I noticed the wrong item had been sent – the correct model but the wrong color. Annoying, but I thought I could return them. However, the shoes felt fake; I’ve purchased many of this brand before, and these felt off. I emailed customer support to inquire about returning for a refund, and they quickly replied, apologizing for the error. They requested pictures as proof, which I provided. They assured me they would check stock for the correct item. However, it’s been two weeks, and despite my follow-up emails, I've had no further communication from them. I tried to find a contact number, but there’s none available online, which is very suspicious. After checking reviews online, I found many others with similar issues – wrong items sent and no follow-up after refund requests. I regret not checking reviews earlier before giving these thieves £150, which I now realize I will likely never see again. I will report this company to the authorities in hopes of preventing others from being scammed. I truly regret purchasing from an unfamiliar company. Please don’t make the same mistake!
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