Since October 2025 CSD have had at least over 15 of my designer items that I entrusted with them to sell for me.
I have emailed them in early December for an update on sales of my items as some of which are no longer showing on their website which I am assuming have now been sold. I have had no reply from the sales team and have now sent numerous messages via Instagram WhatsApp email.
I am very concerned reading all of these negative reviews stating that they do not pay.
I have been informed by trading standards to take legal action if they do not respond by the end of today.
Update I had to be in sent an email from their “Consignment Team” saying that they have issues with their payment system however considering these negative reviews goes as far back as 2024 it is obviously an ongoing issue they said that they will get the Sales team to contact me however they said this at three weeks ago and I have yet to hear from the Sales team.
I have also spoke spoken to customer services a lady called Sarah and although she was very apologetic, she said that she had no control over payments or updates on which of my items have been sold or not as it is the accounts department that deal with this and she can only send them another email asking them to respond to me….. accounts please contact me Georgina Wood directly to resolve this matter immediately.
Claim your business profile now and gain access to all features and respond to customer reviews.
Consigned Sealed Delivered (CSD) is a sustainable store for buying and selling women Pre-Owned Authenticated Luxury Designer vintage clothes, bags, shoes, accessories & jewellery