This site is extremely misleading, and the reward system is not transparent.
I used roughly 300,000 coins, reached Captain 1, and after the new update I ascended and invested all ascension points into weekly rakeback, which showed 1.87%. During the week I played over 6,000+ coins.
Based on the percentage shown, the expected rakeback should have been around 110–115 coins. Instead, I received 35 coins.
When I contacted support, they suddenly claimed that weekly rakeback is calculated using house edge and other internal factors. This is not disclosed anywhere on the rewards page.
The rewards page clearly states:
“Earn a weekly bonus credit based on your total play during the week.”
and
“Weekly rakeback returns a percentage of your play every week… You can also use ascension points to increase your weekly rakeback percentage.”
There is no mention of house edge, hidden reductions, or additional calculations. What support says after the fact does not match what users are shown when making progression decisions.
This is especially concerning given the site’s history of making long-term reward promises and later changing or removing them after users have already invested significant time and money.
The pattern here is simple: rewards are advertised one way, but paid out another. I’ve taken screenshots of everything.
I no longer trust this platform and strongly advise others to be cautious. Do not assume the rewards work as described.
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