I had a very unpleasant ordering experience, delivery took over a month. Customer support refuses to tell me when the delivery will be, just keep waiting. After I had to argue and they finally sent the package, they immediately wrote, "We will not be providing any further information on this matter." In other words, they're no longer responding and won't explain why customer support is so ineffective.And this is the boss's response; he only intervened in the conversation after the package had been sent and simply said that he didn't understand what the problem was: "Unfortunately, I cannot understand where a colleague may have made fun of your request. In our last email, we informed you that your order had already been shipped."
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