My first order went smoothly, but the second was a major disappointment, especially since I had recommended this company to others. They advertised a buy one get one free offer, and while I received the paid order, the free print kit never arrived. I've reached out to customer support multiple times, but only received a brief reply stating, 'it was delivered,' which I’ve contested. I have no reason to seek a free print of the same image. Painting has been a joy for me since retirement, and while I plan to continue ordering, it won't be from this unreliable business.
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