I qualified for an ECO4 grant on medical grounds. The initial surveyor was not very thorough, and it took a long time for the work to commence. Workmen arrived unexpectedly, and upon returning home, I found my house in disarray with no protective coverings. I raised concerns, but the company did not address them. The installation took a long time and left me with a mess. After the work was completed, I discovered a leak from the ceiling and reported it, but the company denied responsibility and refused to send anyone to inspect the issue. I may need to pursue legal action if the subcontractor cannot repair the damage.
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