If I could, I would rate this company a -5 stars, which is the complete opposite of +5 stars. When I called today to close my credit card accounts totaling $14,000, the representative was snarky and sarcastic. This company decided to raise the APR to an unethical 28.99%. That translates to over $4,000 in annual interest at maximum credit usage. I informed the representative that I was closing my accounts and would no longer spend my hard-earned money at any of their stores. She seemed offended and responded sarcastically before hanging up on me. My wait time exceeded 10 minutes, indicating that the high interest payments are not being used to improve their services. This poorly managed corporation is essentially stealing from hardworking individuals for the benefit of those at the top. If offered a card in-store, I recommend saying “not just no, but hell no.” It's time we stop supporting companies like this and instead choose ethical alternatives.
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Canadian Tire Services Ltd., doing business as Canadian Tire Bank, is the financial services subsidiary of the Canadian Tire retail chain.
