This bank institution is terrible and has predatory services that they make you sign. I got a credit card at one of their stores and they never explained me anything about their semi hidden credit card Insurance Balance Protection. When I noticed these monthly charges in my statement, I notified them I didn't want the protection insurance and they said it would be cancelled. Five years later I found out that I was still being charged for it. I called them opened an investigation and now they claim they could not find any records of me calling to cancel. This investigation took more than 56 to end.I was so upset, during this investigation they mishandled my case and even issued me a new credit card without me asking for one. Their CS are hopeless, they don't have the slight clue how to help you and once you are transferred to the Account Manager or supervisor I was treated with no respect, care or empathy for my case. The person who spoke to me said nothing could be done and wanted to end the conversation right away. They even locked my account after calling multiple times. In short, I will never again be taking any services from CT Banking. Be aware of their predatory behaviors and check your statements. I have never been treated so bad by a banking institution.
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Canadian Tire Services Ltd., doing business as Canadian Tire Bank, is the financial services subsidiary of the Canadian Tire retail chain.
