The worst customer service I have ever recieved. Paid off my bill in full, they told me my bank was holding the funds for 18 days and they needed a fax. After a week of going back and forth I finally got ahold of a supervisors supervisor, Jessica, who told me no, my bank is not holding the funds, they are, my bank has already released them. I am being charged interest on a balance that I did not have at that time as it was paid, and Jessica said it was okay that I had been lied to for a week because there was no malicious intent. Do yourself a favour, avoid at all costs. Update: I have been told I can stop payment on the funds so I can come in and pay it directly. She also offered to see about increasing my credit limit. Oh, and I overpaid them, but they're gonna hold onto that too.
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Canadian Tire Services Ltd., doing business as Canadian Tire Bank, is the financial services subsidiary of the Canadian Tire retail chain.
