I would give CTFS a -5 stars (as in polar opposite of +5 stars) if I could. Susan was snarky and sarcastic when I phoned in today to close both of my credit card accounts with limits totalling $14,000. This company chose to raise the APR to what should be an illegal (and unethical) 28.99% interest rate. Do the math folks. That’s over $4,000 in annual interest at max credit utilization. They want that. Susan had the nerve to ask why I was closing it at which point I told her not only was I closing the accounts but no longer choosing to spend any of my hard-earned money at any Triangle store. Susan didn’t like that and got snarky when I told her that the new interest rate told me everything I needed to know about their corporation. So I delightfully told her that Greg Hicks will make her annual salary by January 2nd. Susan sarcastically said I was funny then hung up on me. The laugh is on her, because she obviously hasn’t checked Greg Hicks annual salary. Susan needs to wake up and realize she works for an unethical company. And to top it off, my wait was over 10 minutes, which indicates the criminally high interest payments people are paying is not being used to improve efficiency and effectiveness. Poorly operated corporation with substandard products basically ripping people off of their hard-earned money so that fat cats like Greg can do nothing but take that money away from you having not done a damn thing. If they offer you a card in store, say “not only no, but hell no.” In fact, don’t even give these bastards the time of day and don’t shop in their stores. It’s time us hardworking folks quit padding their bank accounts. We have spending power, and there are plenty of ethical companies out there who you can support. If you follow my advice, you’re welcome.
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Canadian Tire Services Ltd., doing business as Canadian Tire Bank, is the financial services subsidiary of the Canadian Tire retail chain.
