I despise this mail service with so much hatred. I spent about 150GBP on some clothing items that were already going to take two months to arrive to me in the UK. Once those items arrived I asked a relative to send it to me when I was in Portugal, she sent it through royal mail in the uk and it said it was gonna take less than a week to get to the country and then when it got to the country, they asked me for a bunch of paper work which I found confusing but since it came from outside the EEA I wasn't trippin. So I gave them the paperwork and it took a few days for them to proceess that, but then they told me I gotta pay 67EUR just to get my stuff shipped and delivered to me. I was mad for a bit but then I just accepted it because there was nothing I could do and then I chose the payment method and they pade me pay another 26EUR making it 85EUR in total for no darn reason. So I just paid it and now it has been a week and a few days since that whole process and I still have no updates from them. I tried to call them but they told me that they do not have an estimate delivery time for any items that go through custom clearing which is a shame. And then I decided to do some research and I came across a reddit thread that told me that everyone has a terrible experience with ctt and some times that come from the outside of EEA can take up to MONTHS just to get delivered which is extremely infuriating. With that said avoid this company as much as possible.
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