ctt.pt

1.3
1.3 Based on 61 reviews

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Carol Anne Wright
Más práticas, atendimento ao cliente ainda pior. EVITAR!!!

TL;DR = 🤮 I will write this in English as I don't speak Portuguese, but will add a Google Translation below so everyone can understand. // 🇵🇹 Resumindo: 🤮I've spent two full days at home literally by the house/gate waiting for my packages to be delivered, no one ever showed up and next thing I know, the status on the tracking website says: "Impossible to deliver – delivery address incorrect". The address is obviously correct as I receive other packages all the time. But the worst part is that no one will pick up the phone and explain what next steps can be taken to retrieve this package. Poor practices, even poorer customer service. Wasting days and money for nothing. AVOID!!!!!🇵🇹 Passei dois dias inteiros em casa literalmente junta à porta de casa à espera que as minhas encomendas fossem entregues. Nunca ninguém apareceu e quando dei por mim, o estado no site de rastreio dizia: "Impossível entregar - endereço de entrega incorreto". É óbvio que o endereço está correto, pois recebo sempre outras encomendas. Mas o pior é que é IMPOSSÍVEL entrar em contacto com um ser humano para perceber quais os próximos passos a dar para recuperar esta encomenda. Más práticas, atendimento ao cliente ainda pior. Desperdiçando dias e dinheiro para nada. EVITAR!!!!!

1
Date of experience: Jul 26, 2023

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